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Admin |
Which users should have access?
Which Pages on your site should include the chat widget?
Do you want the widget to appear right away or after some time? Are there certain pages you would like to highlight or pop up the chat window?
Are there specific pages that users visit where a certain member of your team should receive the chat?
Do you want the widget on the left or hand right corner of the screen?
What are your hours of availability on the chat?
Will you have multiple departments? If so which users belong to each department?
Which email address should get Sales IQ Notificaitons?
Are there canned messages you would like your team to have easy access to? If so what are they?
Would you like to score visitors? If so, do you have an idea of how you would like to attribute points based on legth of time on certain pages or actions taken, number of visits etc?